PROCESSING MODULES & WEB INTERFACE
DEMAT' MANAGER consists of a set of modules for automating much of the document handling process (receipt, centralized filing, digitizing, OCR text conversion). This processing is invisible to the user. Once all these operations are complete, the document becomes accessible in the DEMAT' MANAGER Web interface. The user can then finish off any manual processing using the various custom features configured in the interface. The user can for example copy the information necessary to order processing and paste it into the ERP, usually displayed on a separate screen.
All these documents are centralized and put through pre-processing (straightening of crooked documents and conversion to PDF, allowing manual processing and copy/pasting of text).
Analysis by an OCR module (optical character recognition) is the stage where most of the solution's intelligence is concentrated. The document’s sender can be recognized along with the document type (order, complaint, price request, etc.), and tagged fields can be read to extract the necessary information. Depending on the information thus recorded, the document is then automatically distributed to the appropriate business unit, service, or user. The document is accessible through the Web interface where it is available for final manual handling by an operator.
Documents that can't be distributed automatically appear in a virtual dispatch tray on the Web interface. A designated operator can then dispatch them with a single click on the virtual in-tray of the intended recipient.
In the standard configuration, the operator extracts the relevant information from each document by copying it for pasting into the ERP window on the second screen.
Advanced features allow comments to be attached, validation to be requested, the document to be flagged as pending, to be trimmed, an e-mail or fax reply to be returned to the sender, etc.
After the information has been processed, DEMAT' MANAGER enables archiving of the document in the AVM Up cloud by a single click and allows its retrieval from the archive by searching on the document’s attributes. The documents can also be forwarded to an EDM system.
CUSTOM CONFIGURATION FOR OPTIMIZING PERFORMANCE
SaaS mode solution absolutely does not imply inflexible preset configuration. Your DEMAT' MANAGER is customized to match your process requirements exactly, so that processing each document is a really quick and simple operation. That's why every implementation of DEMAT' MANAGER starts with an audit of your requirements, of your existing process, and of your constraints. We study your process, the manipulations made, the required operations, and the scope for improvement. The interface is then modelled and progressively tuned to your needs:
Processing a document is like a formula 1 pit stop. Screen and mouse operations are reduced to a strict minimum to fluidize processing and eliminate time drains.
This prior audit phase is also the opportunity to integrate the new process with people's work habits, improving them without causing upheaval.