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GLOBAL COM SERVER

A MULTI-CHANNEL MODULAR PLATFORM

Global Com Server's centralized, modular communication platform enables the company's information system and those of its partners to communicate across all media: fax, e-mail, SMS, and voice. The solution is used by over 1000 customers, SMB and large accounts alike, across all business sectors. It is self-upgrading and handles load increases effortlessly as well as increases in the number of users and communication channels.



SENDING AND RECEIVING FAXES VIA THE MESSAGING FUNCTION

Sending a fax is just like sending a mail from an e-mail client. Included documents are sent as attachments (.doc, .xls, PDF, etc.) and the faxes are received by e-mail in TIFF or PDF format.

Compatibility: Exchange Outlook, Lotus Notes/Notes, SMTP

 


INTEGRATION WITH MULTIFUNCTION COPIERS

An interface is provided to connect the multifunction copier to the GLOBAL COM SERVER to allow faxes to be sent and received from any copier. GLOBAL COM SERVER interfaces with all solutions on the market for managing e-mail dispatch on multifunction copiers and facilitating operations on the machine’s display: eCopy, eDesktop, iFax, iW Document Manager, etc.

GLOBAL COM SERVER + factor: Handling of A4 and A3 formats

 


 

INTEGRATION WITH ALL ERPs ON THE MARKET

Reduce your costs and increase your productivity by integrating FAX, E-MAIL, SMS, and TELEPHONE communication with your business applications. GLOBAL COM SERVER interfaces with all ERPs on the market: (Sage/Adonix, Baan, People Soft, LINUX, SAP®, JDE, Oracle, Movex, AS/400, etc.). Sending and receiving FAX, E-MAIL, SMS, or transmitting voice information by IVS is automated.

Advanced functions:
  • Powerful page background management options
  • OCR, barcode and tick box recognition
  • Automatic spool division
  • Integration with dispatch search criteria without modifying the document
  • Administration of cover pages
  • Choice of dispatch time
  • Configuration of communication lines per various criteria
  • Management of incoming e-mails for business processing
  • Multi-channel incoming routing manager (SDA, remote ID, line number, receipt time stamp, multi-destination, etc.)
  • Acknowledgement of receipt
  • Document converter (.doc, .xls, .pdf, .html, .pcl, .tif, etc.)
  • etc.

 



FAX MODULE

The GLOBAL COM SERVER Fax module can manage from 1 to 128 communication lines (analogue lines, basic access, primary access, T0 & T2 interfaces, Voice-over-IP). Routing scripts enable simultaneous automatic switching of incoming faxes according to essential criteria (DDI, remote ID, line number, receipt time stamp) to its office computer, messaging, printer, fax machine, and SMS clients.

 


 

SMS Module

A professional SMS server for the Windows platform The GLOBAL COM SERVER SMS module provides comprehensive, centralized management of outgoing and incoming SMS messages rapidly and discretely with all GSM operators. It allows SMS texts to be sent either manually, from the e-mail messaging service or the GLOBAL COM SERVER Web or Windows clients, or automatically from the business applications (ERP, CRM, GED, CTI, API). There are almost unlimited applications for this feature: sending and receipt of alerts, notification via your GSM phone of an incoming e-mail if you have enabled office absence management, sending of in-house information to roaming technicians or sales reps, sending of bank, stock exchange, or advertising data, etc.

 



E-mail Module

The GLOBAL COM SERVER e-mail module is a professional e-mail server for Windows, Unix or Linux platforms that provides complete centralized management of incoming and outgoing e-mails. It allows all normally printed documents (word processor, application, ERP, mainframe, alarm) to be sent by e-mail in a format that is universally readable (PDF, RTF, TIFF).

GLOBAL COM SERVER + factors:

  • E-mail traceability (status of sent e-mail, time+date stamps on the dispatch, receipt, and opening of each e-mail)
  • Management of validation links for sent documents (return receipt for document, validation of purchase orders, etc.).
  • Management of incoming e-mails for business processing.

 


 

IPVIRTUAL MODULE

The GCS IPVirtual module allows FAX and SMS dispatch and receipt without a telephone line or communications card. GLOBAL COM SERVER acts as a communication gateway to hosted infrastructures in the French data centre. You therefore enjoy secure, high volume processing capability for all your incoming and outgoing messages. The result is a greatly simplified telephone architecture without foregoing the advantages of a unified communication server.

Our access to the operator network means you can cancel your telephone subscriptions without losing your fax numbers, allowing totally transparent continuity of service.

 

Advantages of the module:
  • Server virtualization
  • Elimination of dedicated equipment
  • Elimination of telephone lines and the associated subscriptions
  • Secure exchanges
  • Preservation of fax numbers
  • Lower indirect costs
  • Service contract
  • Flexibility of use
  • No hidden costs, invoicing adapts to volume
  • Performance

 


 

Windows Client

WINDOWS CLIENT is GLOBAL COM SERVER’s Windows interface.

Multi-communication management and a virtual printer allow Fax and SMS dispatch and receipt from this interface, notably documents created in Word, Excel, or other Microsoft tools.

 

Advanced features of WINDOWS CLIENT:
  • Directories: Public, Private, Outlook, Domino, LDAP,  ActiveDirectory, Mixed etc.
  • Mixed channel mailing: Fax, E-mail, SMS, Telex
  • Mailing Excel, Mdb, Directories, CSV, etc.
  • Printer driver
  • Text editor
  • Twain scanner management
  • Attachments
  • Tracking of transmissions
  • Tracking of incoming items
  • Group management
  • Multi-company management
  • Dispatch priority management
  • Choice of outgoing line
  • Deferred dispatch
  • Previewing of dispatches
  • Saving of dispatches and recipients
  • Routing to printer, inbox, WINDOWS CLIENT or Web
  • Customization of interface
  • User permission management

 


 
Web Client

An ordinary browser is all you need: nothing else needs installing on the workstation. This is ideal for multi-site environments, roaming users, or locked down workstations.


 

USING A SPOOLER TO SEND OPEN FILES AS DISPLAYED ON THE SCREEN BY FAX OR e-mail

Acting as a TCP/IP printer, the SpoolNT interface converts any office file (word, .ppt, excel, .pdf, etc.) opened for editing to a document that can be transmitted. Recipients will receive a fax or e-mail in PDF format without any modification to the page layout. An HP LaserJet type Spoolfax printer is created on the communication server and registered on your server. On the server, it is configured in remote mode and uses LPD/LRP protocol. The information used for the transmission operation (recipient’s address, etc.) is extracted from the spool. SpoolNT also allows static backgrounds to be created using a standard page background program (PCL5E, Postscript, etc.). Sending a fax, e-mail, or SMS therefore boils down to the same thing as generating a print-out. Your recipient will receive an identical copy of your paper print, with all its graphic enhancements. GLOBAL COM SERVER uses a powerful, accurate conversion motor. Each transmission can be tracked in the enterprise messaging system.

 


 

GLOBAL COM SERVER FOR FAX-OVER-IP

“Full IP” solution for all VoIP platforms

  • Pure software solution: no card required!
  • Protocols SIP / H.323 / T.38
  • Transparent integration with Unity
  • Quick, simple integration with CCM
  • Sending and receiving faxes through Exchange, Lotus, or SMTP messaging
  • Sending and receiving with networked copiers
  • Sending and receiving faxes automatically from ERP, GED, AS/400, etc. applications

 

 


 

ARCHITECTURE

Depending on the client platform and network and telephone infrastructures, several types of architecture can be envisaged: monolithic server or redundant cluster, virtual server(s), servers spread over several sites, etc.

 


 

Interested in GLOBAL COM SERVER ?


Call
00 33 478 56 59 13


 

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